Refund and Returns Policy

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, the plants must be in the condition they arrived in and unplanted or potted on. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We only replace items if they are defective or damaged. If you have a problem with your order please email us Hurdletreealy@aol.com

To return your product, you should mail your product to: Hurdletree Nurseries, Hurdletree bank, Holbeach, Lincolnshire, PE12 8QH

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.